Salesforce Developer
Bentonville, AR – Full Time Position
KRG SYSTEMS is looking for Salesforce Developer. Salesforce Developer serves as a point of contact for administrative configuration actions: maintenance, configuration, reporting and training. Day to day this person will work on salesforce.com projects, enhancements, customization, support and maintenance. The position will also include working with custom development for application integration, working closely with business users to develop requirements, and then configure and test the salesforce system to ensure the system meets the requirements.
Responsibilities
- Configure and customize an evolving global Salesforce.com Sales, and Service Cloud environment. Responsible for maintaining the functional areas of data management (including integrations), case management, knowledge base, person accounts, dashboards, and reports.
- Maintain system metrics to track trends in usage and data integrity
- Participate in cross-functional teams that address strategic business issues.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Evaluating the data collected through task analysis, business process, surveys and workshops.
- Communicating effectively with clients, vendors, partners and internal teams to deliver product’s functional requirements like screen, interface, and UI designs.
- Designing and executing test scripts and test scenarios.
Qualifications
- Must have Bachelor’s degree in computer science, engineering or related field, or equivalent combination of education and experience.
- Minimum 2 years of experience implementing and configuring Salesforce
- Experience with Cloud Computing
- Apex Coding experienc
- Working in an Agile development environment